Lean Agile Brighton 2019

How often have you:
- avoided giving feedback because you are not sure how it will be received?
- given feedback and nothing has changed?
- been given feedback and ended up feeling resentful or confused?

Often it is not the feedback we are given that is the issue, there is usually a useful message in there, but it is how we are given it that makes the difference.

During this 30 minute talk we will show you how to decode your thinking and to artfully separate out and sort the messages you receive from others so that you can expertly receive and give meaningful feedback.

We will demonstrate to you the components of the Clean Feedback Model, give you an opportunity to use it live in the room, and see how structuring feedback in this way creates a granularity of data that is clearer to accept and action, or reject and challenge.

This session will build on some of the Clean Language concepts presented by Caitlin Walker during her Key-Note speech at the Brighton Lean Agile Conference in 2018.