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Thursday, October 17 • 11:15am - 11:45am
Giving Feedback: How Clean is Your Data?

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How often have you:
- avoided giving feedback because you are not sure how it will be received?
- given feedback and nothing has changed?
- been given feedback and ended up feeling resentful or confused?

Often it is not the feedback we are given that is the issue, there is usually a useful message in there, but it is how we are given it that makes the difference.

During this 30 minute talk we will show you how to decode your thinking and to artfully separate out and sort the messages you receive from others so that you can expertly receive and give meaningful feedback.

We will demonstrate to you the components of the Clean Feedback Model, give you an opportunity to use it live in the room, and see how structuring feedback in this way creates a granularity of data that is clearer to accept and action, or reject and challenge.

This session will build on some of the Clean Language concepts presented by Caitlin Walker during her Key-Note speech at the Brighton Lean Agile Conference in 2018.

Speakers
avatar for Alison Kuy

Alison Kuy

Alison has 25 years experience in business and IT change, inhabiting various personas during that time including Business Analyst, Test Manager, Project Manager, Change Manager, and Operational Change Specialist. In her latest incarnation she has been working as a Business Coach providing... Read More →
avatar for Rachel Gilmore

Rachel Gilmore

With a background in Learning and Development and over 12 years coaching experience working in the Tech and Creative industries, Rachel brings a passionate and enthusiastic approach to coaching individuals and teams to help them understand their behaviour patterns and how they can... Read More →


Thursday October 17, 2019 11:15am - 11:45am BST
Arundel 2

Attendees (5)